1. Our approach
Accessibility is treated as an ongoing part of design, content, and engineering work. The storefront is reviewed as features, products, browsers, and assistive technologies change. This statement describes the approach and does not certify conformance to a particular technical standard.
2. Storefront practices
Work on the storefront includes attention to:
- semantic headings, landmarks, lists, labels, and links;
- keyboard operation and visible focus indicators;
- text alternatives for meaningful images;
- color contrast and information that does not rely on color alone;
- responsive layouts that support browser zoom and smaller screens;
- clear form instructions and identifiable validation messages; and
- reduced motion when a device requests reduced-motion preferences.
3. Browsers and assistive technology
For the most reliable experience, use a current browser and keep assistive technology updated when practical. Browser zoom, text scaling, high-contrast settings, voice control, and screen readers can vary by device and browser combination.
4. Third-party content
Some product imagery and linked resources are delivered or maintained by third parties. Sprout works to provide an accessible path through its own storefront but cannot directly control every external page or service.
5. Accessibility requests
An accessibility request should identify the page or product, the browser and device used, the assistive technology involved when relevant, and a short description of the barrier. Do not include passwords, payment credentials, or unnecessary sensitive information.
When an accessible format or reasonable adjustment is required for an order-related interaction, include the order reference but not personal information about a child.